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12px;font-size:12px}.auth-loading{text-align:center;color:var(--muted)}.auth-portal-link{color:var(--muted);text-align:center;margin-top:18px;font-size:12px;display:block}.danger-button{color:#b72f28;cursor:pointer;background:#fff5f4;border:1px solid #e9aaa6;border-radius:7px;min-height:38px;margin-right:auto;padding:0 15px}.client-login-shell{background:linear-gradient(135deg,#071625,#102f4f);place-items:center;min-height:100vh;padding:24px;display:grid}.client-login-card{text-align:center;background:#fff;border-radius:18px;width:min(460px,100%);padding:36px;box-shadow:0 30px 90px #0000004d}.client-login-card>img{object-fit:contain;width:220px;height:110px}.client-kicker{color:var(--coral);text-transform:uppercase;letter-spacing:.7px;margin-top:8px;font-size:11px;font-weight:750;display:block}.client-login-card h1{margin:12px 0 8px;font-size:30px}.client-login-card>p{color:var(--muted);margin:0;line-height:1.6}.client-login-card form{text-align:left;gap:14px;margin:25px 0 18px;display:grid}.client-login-card label,.client-ticket-modal label{color:#435167;gap:7px;font-size:11px;font-weight:660;display:grid}.client-login-card input,.client-ticket-modal input,.client-ticket-modal select,.client-ticket-modal textarea{border:1px solid var(--line-strong);border-radius:7px;outline:0;width:100%;min-height:44px;padding:0 12px}.client-login-card input:focus,.client-ticket-modal input:focus,.client-ticket-modal select:focus,.client-ticket-modal textarea:focus{border-color:var(--coral);box-shadow:0 0 0 3px #ff554d1a}.client-login-card .primary-button{width:100%}.client-login-card>a{color:var(--muted);font-size:12px}.client-portal{background:var(--paper);flex-direction:column;min-height:100vh;display:flex}.client-portal-head{color:#fff;background:var(--ink);flex:none;justify-content:space-between;align-items:center;height:84px;padding:0 28px;display:flex}.client-portal-head>div{align-items:center;gap:14px;display:flex}.client-portal-head img{object-fit:contain;background:#fff;border-radius:7px;width:62px;height:58px}.client-portal-head span{gap:3px;display:grid}.client-portal-head small{color:#b8c9d9}.client-portal-head nav{align-items:center;gap:16px;display:flex}.client-portal-head a{color:#dce8f2;text-decoration:none}.client-portal-head button{color:#fff;cursor:pointer;background:0 0;border:0;align-items:center;gap:7px;display:inline-flex}.client-portal-body{grid-template-columns:350px minmax(420px,1fr) 240px;min-height:calc(100vh - 84px);display:grid}.client-ticket-list{border-right:1px solid var(--line);background:#fff;min-width:0;overflow-y:auto}.client-list-title{border-bottom:1px solid var(--line);padding:22px}.client-list-title>div{gap:4px;margin-bottom:15px;display:grid}.client-list-title small{color:var(--muted)}.client-list-title .primary-button{width:100%;min-height:40px}.client-ticket-list>button{border:0;border-bottom:1px solid var(--line);text-align:left;cursor:pointer;background:#fff;grid-template-columns:1fr auto;gap:8px 12px;width:100%;min-height:92px;padding:16px 20px;display:grid}.client-ticket-list>button.active{border-left:4px solid var(--coral);background:#fff6f5}.client-ticket-list>button>span:first-child{gap:5px;min-width:0;display:grid}.client-ticket-list>button strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.client-ticket-list>button small,.client-ticket-list time{color:var(--muted);font-size:10px}.client-ticket-list time{grid-column:1/-1}.client-status{color:#1469bb;background:#e3f1ff;border-radius:5px;align-self:start;width:max-content;padding:5px 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toast-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.nav-scrim{display:none}@media (width<=1280px){.support-grid{grid-template-columns:minmax(390px,44%) minmax(390px,1fr)}.customer-panel{display:none}.topbar{grid-template-columns:minmax(180px,.8fr) minmax(250px,1.4fr) minmax(220px,.8fr)}.profile div{display:none}}@media (width<=980px){.sidebar{flex-basis:76px;width:76px}.brand{justify-content:center;padding:0}.brand>span:last-of-type,.nav-item span,.nav-item em{display:none}.brand-logo{width:52px;height:52px}.nav-item{justify-content:center;padding:0}.topbar{grid-template-columns:auto 1fr auto;padding:0 18px}.title-area h1{font-size:22px}.profile div,.profile svg,.top-actions>button:not(.profile){display:none}.top-actions>button.header-add-user{display:inline-flex}.toolbar{padding:15px 18px}.support-grid{grid-template-columns:minmax(330px,45%) minmax(390px,1fr)}.knowledge-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.list-head,.ticket-row{grid-template-columns:1.2fr 1.6fr .7fr}.client-portal-body{grid-template-columns:300px 1fr}.client-summary,.list-head span:nth-child(3),.list-head span:nth-child(5),.ticket-row>.priority,.ticket-row>.updated{display:none}}@media (width<=760px){.app-shell{overflow:visible}.sidebar{width:260px;box-shadow:var(--shadow);transition:transform .2s;position:fixed;inset:0 auto 0 0;transform:translate(-100%)}.sidebar.mobile-open{transform:translate(0)}.brand{justify-content:flex-start;padding:0 20px}.brand>span:last-of-type,.nav-item span,.nav-item em,.mobile-close{display:initial}.nav-item{justify-content:flex-start;padding:0 17px}.nav-item em{margin-left:auto;display:grid}.nav-scrim{z-index:20;background:#07182a6b;border:0;display:block;position:fixed;inset:0 0 0 260px}.workspace{min-height:100vh;max-height:none}.topbar{grid-template-columns:1fr auto;gap:10px;height:auto;min-height:74px;padding:10px 14px}.menu-button{place-items:center;display:inline-grid}.search-box{grid-area:2/1/auto/-1;margin-bottom:4px}.top-actions{grid-area:1/2}.toolbar{min-height:70px;padding:12px 14px;overflow:hidden}.filters{flex:1;min-width:0;overflow-x:auto}.filters button{flex:none;padding:0 11px}.toolbar .primary-button{width:48px;min-width:48px;padding:0;font-size:0}.support-grid{display:block;overflow:visible}.admin-workspace{padding:20px 14px;overflow:visible}.admin-heading{flex-direction:column}.admin-heading .primary-button{width:100%}.admin-stats{grid-template-columns:repeat(3,minmax(110px,1fr));overflow-x:auto}.knowledge-grid,.settings-layout{grid-template-columns:1fr}.settings-nav{grid-template-columns:repeat(2,1fr)}.settings-nav button{justify-content:center;padding:0 7px;font-size:11px}.settings-form{padding:18px}.users-access-heading{flex-direction:column;align-items:stretch}.users-access-heading .primary-button{width:100%}.access-summary{grid-template-columns:repeat(3,minmax(100px,1fr));overflow-x:auto}.client-portal-head{padding:0 14px}.client-portal-head a{display:none}.client-portal-body{display:block}.client-ticket-list{border-right:0;border-bottom:1px solid var(--line);max-height:46vh}.client-conversation{min-height:600px}.client-reply{grid-template-columns:1fr}.ticket-list{border-right:0;border-bottom:1px solid var(--line);min-height:430px;max-height:58vh}.empty-workspace{min-height:480px}.conversation{min-height:720px}.conversation-head{padding:20px 16px}.conversation-head h2{font-size:20px}.status-select.compact{display:none}.message-stream{overflow:visible}.composer{margin:0 12px 18px}.form-grid{grid-template-columns:1fr;gap:0}}@media (prefers-reduced-motion:reduce){*,:before,:after{scroll-behavior:auto!important;transition:none!important}}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}